Shipping Information Free Standard Shipping Available in the continental United States Orders are processed after credit card authorization is complete Orders will typically arrive in 5-9 business days (Monday through Friday, not including holidays) Packages shipped Standard require signature upon delivery Additional charges for Overnight and 2-Day Express will apply to each shipping address. Overnight shipping available by email order only at CustomerService@Deanzign.com Overnight orders must be placed by 12 noon. Shipments to International Addresses We do ship international orders. Return Policy NOTICE: Without an return authorization your return will not be accepted. Call the Customer Service Department at 1.877.44.ADEAN to receive a Return Authorization Number. At Deanzign, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is returned in saleable condition according to the following guidelines: Only items that have been purchased from this website can be returned. All returns MUST be in saleable condition and include its original packaging with tags attached. When you return an item, you will receive a refund for the taxes you paid for that item. You will not receive a refund for what you paid on the shipping and handling of that item, as the shipping and handling charges are nonrefundable once an item has been shipped. Customers will be responsible for all shipping costs unless the product(s) received was damaged. Returns made within 14 days of the invoice date will be credited against the credit card used to make the purchase. If the purchase was made with store credit, returns will receive online store credit. Online store credit can only be used at deanzign.com. It cannot be used at any other website or store. To use store credit you will need to register an account at deanzign.com Please call the Customer Service Department at 1.877.44.ADEAN to receive a Return Authorization Number before sending the product back to us. This will speed up the processing of your credit. If your item was damaged or a wrong item was shipped, please call Customer Service at 1.877.44.ADEAN to receive a Return Authorization Number and to arrange for a replacement item to be shipped. You will not be charged for shipping of the replacement items. If you no longer have a copy of your invoice or Return/Exchange Form and wish to obtain one, please request one by calling Customer Service at 1.877.44.ADEAN CustomerService@Deanzign.com Taxes Sales tax will be charged for purchases shipped to the following states: California